The agreement between you, your organisation, and AgenticOS.
Last updated: 24 June 2026
By creating an account or using AgenticOS (the “Service”), you agree to these Terms of Use and our Privacy Policy. If you use the Service on behalf of an organisation, you represent that you are authorised to bind it, and “you” means that organisation.
You must be at least 18 and provide accurate information. Accounts are organisation-scoped with role-based access. You are responsible for activity under your account and for safeguarding access. Notify us promptly of any unauthorised use.
AgenticOS builds a profile of your business, monitors your market, and runs operational work as governed missions. We may update, improve, or modify features over time. We do not guarantee that any output, research, or suggestion is accurate, complete, or fit for a particular purpose — see sections 5 and 12.
The Assistant operates with governed autonomy: it performs read and draft steps automatically and pauses for your approval before any send, payment, publish, or deploy action, and when over budget or scope. AI output may be inaccurate or incomplete. You are solely responsible for reviewing and approving gated actions before they take effect, and for any action you authorise. Do not rely on the Service for legal, financial, medical, or other professional advice.
You agree not to:
Paid plans are billed in advance in HKD via Stripe and renew until cancelled. Credits are prepaid and consumed by usage; missions enforce caps and pause when credits run low. Except where required by law, fees and consumed Credits are non-refundable. We may change pricing prospectively with notice. You are responsible for applicable taxes. Where you bring your own model key, you are responsible for that provider’s charges.
If you enable payment features, you connect your own Stripe account and remain the merchant of record for payments from your customers. AgenticOS takes a 0% application fee on those payments. You are responsible for your commercial terms, refunds, taxes, and compliance with card-network and Stripe rules.
You retain ownership of your Customer Data. You grant us a limited licence to process it solely to provide and secure the Service. You represent that you have the necessary rights and consents for the data you submit and that your use complies with applicable laws, including the Hong Kong PDPO, GDPR, and US privacy laws as relevant. Where we process personal data on your behalf, our Privacy Policy and any data processing terms apply.
We and our licensors own the Service, software, and trademarks. Subject to these terms, we grant you a limited, non-exclusive, non-transferable right to use the Service. Outputs generated for you from your Customer Data are yours, to the extent permitted by law and underlying provider terms; you may export your data, outputs, and any generated code.
The Service integrates third parties (e.g. Cloudflare, Stripe, OpenRouter and model providers, messaging channels, research tools). Your use of those services is subject to their terms, and we are not responsible for their acts or omissions.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI output. We do not warrant that the Service will be uninterrupted, error-free, or secure. Nothing in these terms excludes liability that cannot be excluded under applicable law.
To the maximum extent permitted by law, AgenticOS will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the 12 months before the event giving rise to the claim.
You will indemnify and hold AgenticOS harmless from claims, losses, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, actions you authorise the Assistant to take, or your breach of these terms or applicable law.
You may stop using the Service at any time. We may suspend or terminate access if you breach these terms, create risk or legal exposure, or fail to pay. On termination, your right to use the Service ends; sections that by their nature survive (e.g. fees owed, IP, disclaimers, liability, indemnity, governing law) continue to apply. You may export your data before closing your account, subject to our retention obligations.
We may update these terms from time to time. We will post the updated version with a new “last updated” date and, for material changes, take reasonable steps to notify you. Continued use after changes take effect constitutes acceptance.
These terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws rules. The courts of Hong Kong have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court. Mandatory consumer-protection rights in your jurisdiction are not affected.
Questions about these terms? Contact legal@agenticos.hk. (Placeholder — confirm your real legal contact and registered entity details.)